Synametrics Technologies

Hi everyone, I have successfully used DeltaCopy to copy data from a Windows-based PC to a local Linux server using SSH tunnelling and public keys, but it does not seem to work if the destination server is on a remote network. For example, I can backup my laptop to the Linux server at 192.168.101.x when I am in the office, but it won't work if I am at home and try using either the public IP address for the server or its DNS address. When I try to run a copy to a remote system the log just shows the command line that is used to start the transfer and then that's it - no connection refused, no timeout - nothing. This is not specifically a firewall/inbound NAT issue as I can connect to the server remotely using FTP over SSH or SecureCRT (terminal session) over SSH. Should remote hosts be OK or is there a problem traversing/finding default gateways (or something like this)? It would be great if I could get this sorted as I want to run DeltaCopy on Management laptops so they can backup data to HQ from the users' homes or their offices. Thanks.

OK, To answer my own posting - DeltaCopy is hanging because ssh.exe is prompting that the server to which it's connecting doesn't have its key stored in the local cache (first ever time connecting) and it wants confirmation that the key should be stored - but all this interaction cannot be seen so DeltaCopy is stalled. The solution is to open a DOS command prompt, navigate to the DeltaCopy folder and copy/paste the Run Command from DeltaCopy into the DOS window to run the first sync operation manually so you can see the prompt and respond to it. Having done that, the DeltaCopy runs fine for susequent syncs.

This is exactly the problem... WHY don't you guys have this info in the FAQ about SSH?!?! Wow, what a headache to figure out. Thanks Nigel! >OK, > >To answer my own posting - DeltaCopy is hanging because ssh.exe is prompting that >the server to which it's connecting doesn't have its key stored in the local cache >(first ever time connecting) and it wants confirmation that the key should be stored > but all this interaction cannot be seen so DeltaCopy is stalled. The solution is >to open a DOS command prompt, navigate to the DeltaCopy folder and copy/paste the >Run Command from DeltaCopy into the DOS window to run the first sync operation manually >so you can see the prompt and respond to it. Having done that, the DeltaCopy runs >fine for susequent syncs.

Super helpful! Thank you!

 

Renuka